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Questions:
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Q. Where the Online Booking Manager products will be installed ?
A. the software will be installed on your own or hosted server.
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Q. Which are the requirements for the Online Booking Manager products to properly run on your server ?
A. The server where the Online Booking Manager products will run from have to meet the following:
- PHP support
- MySQL support
- must support dynamic loading at run-time of PHP extensions or must have ionCube support.
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Q. Will this script work on an ISAPI PHP based webserver and work with a MS SQL Database ?
A. It will work on an isapi php based webserver but it will not work with a MS SQL server database, it requires a MySQL server database.
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Q. How can I test my server in order to be asssured that meet your software requirements ?
A. For testing your server please go to http://www.onlinebookingmanager.com/requirements.php and see the "How to Test Your Server" section.
If you are a non-technical person, and would like us to test it on your behalf, we need you to supply us with temporary FTP access details for accessing your server:
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Q. Which are the OS-es for the servers where the Online Booking Manager products will run without problems ?
A. Win NT / 2000 / XP / Linux / Solaris / HP-UX / BSD
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Q. How much do you require for installing the Online Booking Manager products on our server ?
A. The installation of the Online Booking Manager products on your server is free of charge.
We need you to supply us with temporary FTP and MySQL database access details.
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Q. How long is it take to install the online reservation system on my server ?
A. Usually the installation process takes few hours (it depends on the internet connection).
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Q. Is it complicated if I want to install the software by myself ?
A. The installation process is pretty simple:
- you have to copy the php files (provided by us) on the server
- you have to create the blank database and run a sql script (provided by us) in order to create and populate the tables.
- you have to set the permissions for the images directories (where the images will be uploaded)
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Q. The license, means that I can use an Online Booking Manager product for every site I need (i.e. valid for a lot of domains) ?
A. No, the license is per domain.
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Q. Did you charge any other commissions like a per reservation commission ?
A. No, the only charge is the license cost.
We are not asking for other fees (like monthly, yearly fees) or commissions from the reservations made through the Online Booking Manager products.
The license is a lifetime license which means that it will never expire.
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Q. I'd like to know which are the differences between the hotel, hostel and apartments versions ?
A. The main differences are:
- on the hotel version the guests book rooms for a certain period of time.
- on the hostel version the guests book beds in dormitories for a certain period of time.
- on the apartments/flats version the guests book the whole property for a certain period of time.
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Q. How can we secure the sensitive information like Credit Card data?
A. The security of the server is a hosting matter, they might guarantee to you the security of the database. Online Booking Manager products handle the sensitive information in an encrypted way.
Also, we recommend to use a SSL certificate in order to secure the channel from the guest browser to the server where the Online Booking Manager product is hosted.
The SSL certificate is not mandatory for the system to work but of course is mandatory if a secure channel (100% recommended) have to be established between guest's browser and your server. For the system's functionality it doesn't matter if you have or not a SSL certificate. We think that all the administrative part and all the booking pages that work with credit card information should be SSL secured.
Concluding, it is highly recommended to have a SSL for a better credit card security but this certificate should be purchased independently by you from a SSL certificate provider or your hosting company could offer you a secure space.
If a merchant account will be integrated a SSL certificate is no longer necessary because all the merchant accounts offer a secure space where the guests insert the sensitive information. Also, the sensitive information will not be stored by the Online Booking Manager.
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Q. Is the software encrypted?
A. Yes, the software is encrypted by PHPEncoder from ionCube but the guest side (front-end) is left open upon your request for website integration purpose.
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OBM Products
